AI and Automation Practitioner Apprenticeship

Why choose this apprenticeship?

This training will help you build internal capability to reduce manual work, improve process accuracy, connect digital systems and unlock time and cost savings. Apprentices help employers make safe, practical use of AI and automation to improve productivity, service quality, compliance and operational resilience.

Who is it for?

AI and automation practitioners working in organisations that use digital tools, online systems and data-driven processes. Suitable for employees in operational teams, digital support, business improvement, service delivery, customer support, finance, administration or change functions who identify and implement AI or automation solutions to improve productivity and workflow efficiency.

What is taught?

Apprentices will develop skills in:

• Identifying workflow inefficiencies
• Analysing processes
• Designing low-code or no-code AI and automation solutions
• Configuring tools
• Integrating systems
• Testing outputs
• Evaluating benefits
• Applying ethical and responsible AI practice
• Managing change
• Communicating with stakeholders
• Supporting continuous improvement.

Delivery model

• We’ll map delivery sessions around your work commitments as much as possible
• We follow a blended model of college sessions and online delivery. This model enables apprentices to apply new knowledge directly through live automation opportunities, process mapping, digital tool configuration and improvement projects.

Duration

18 months plus End Point Assessment.

Employer considerations

• Planned time away from the job to attend training sessions
• Access to suitable process improvement opportunities
• Line manager support and appropriate governance for AI and automation activity
• Participation in a skills scan and before training begins
• Participation in regular reviews to monitor progress, workload and readiness for assessment.

What happens next?

Progression to AI implementation specialist, automation lead, digital transformation coordinator, business improvement analyst, process improvement practitioner, data engineer, AI data specialist or higher-level digital and data pathways.

Why choose Gateshead College?

Gateshead College provides employer-shaped digital training that supports practical workplace application, digital confidence, responsible technology use and progression into higher-level digital roles. Apprentices are supported by experienced tutors and apprenticeship teams who work with employers to align learning to operational priorities, AI readiness and measurable business outcomes.