If you’re looking for an introduction to business, travel and hospitality, this course is ideal for you.
Customer service is at the heart of the business, tourism and hospitality sectors and you’ll develop your business administration skills and confidence to ensure you know how to give your customers that five star treatment.
Working on an event, you’ll also build your team work, problem solving and communications skills.
The tourism industry is a multimillion pound industry and you’ll learn more about the sector here in the UK and get out and about visiting key tourist attractions.
You’ll also develop your digital, IT skills and presentation skills throughout the duration of the course.
The skills and knowledge you gain from the course will help you step into a job, apprenticeship or progress on to the next level of study.
A minimum of 2 GCSEs grade 2 is required for entry onto the programme.
Assessment is varied.
Throughout the course you will be creating a portfolio of work, demonstrating your competence to work within these sectors.
You can start on this programme and fast track to an apprenticeship once a vacancy becomes available and you’re ready.
Sign up to our apprenticeship alerts and we’ll keep you updated on the latest apprenticeship vacancies.
We will help you get ready for this and prepare you for interviews.
On completion of this programme, you can apply for a Level 2 course or employment within a customer service-based role in travel, tourism or hospitality or an office environment.
This course is free to those aged under 19 years old.
Most people aged 19 years and over can qualify for free or reduced price course fees and there are grants and bursaries you can apply for to help cover the costs of coming to college, depending on your circumstances.
If you already have a full level 3 qualification and are aged 19 years over, you can apply for an Advanced Learning Loan or pay the fee upfront in full and qualify for a 10% discount.
You can get more information at our enrolment events, by calling 0191 490 0300 or email us at [email protected]
Whatever support you need, we’re here for you and will make sure you get the most out of your time at college. We have expert teams in place to look after every single one of our students.
To contact our dedicated Learning Support team email [email protected] or head to Live Chat
View or download our course guide for 16-18 year olds.
HTQs Online Information Session
Wednesday 21 May 2025
Recruitment Event
Thursday 22 May 2025