Hospitality Supervision and Leadership Level 3

Start Date

Mon Sep 02 2024

Day / Time



1 year



Hospitality Supervision and Leadership Level 3

The hospitality industry is a fast growing sector in the North East and job opportunities are good.

Businesses such as hotels, restaurants and visitor attractions are all looking for staff who have the ability to manage and supervise staff.

This course is designed to improve your skills and knowledge to give you the best chance of getting a job.

You'll work as part of the professional team of chefs and front of house staff in our student-run restaurant Enfields Kitchen, serving paying customers.

You will develop a range of skills to work in a supervisory role in the hospitality sector.

Customer service is at the heart of front-of-house operations and we’ll teach you how to confidently lead a team and ensure they give your customers the 5 star treatment.

From the moment they make the booking to the way they are greeted on arrival, we’ll build your leadership skills and confidence to ensure you get the best out of your team.

You’ll also get the opportunity to manage and organise events and supervise, mentor and support students on our Level 1 and 2 courses.

Teamwork, customer service and good communication are essential skills in the hospitality sector and you’ll perfect these with lots of opportunities to put them into practice on this course.

Barista Training

With the explosion of the North East’s coffee culture, barista skills have become an essential part of the food and beverage service.

Working in partnership with a North East coffee company using industry recognised equipment, you will develop essential speciality coffee making skills.

You will have the chance to put these into practice in Enfields Kitchen to fully expand your skills set and build confidence throughout the year.

Baltic Campus