Hospitality Supervision and Leadership Level 3
Start Date
Mon Sep 02 2024
Day / Time
Weekdays
Duration
1 year
Campus
Baltic Campus
The hospitality industry is a fast growing sector in the North East and job opportunities are good.
Businesses such as hotels, restaurants and visitor attractions are all looking for staff who have the ability to manage and supervise staff.
This course is designed to improve your skills and knowledge to give you the best chance of getting a job.
You'll work as part of the professional team of chefs and front of house staff in our student-run restaurant Enfields Kitchen, serving paying customers.
You will develop a range of skills to work in a supervisory role in the hospitality sector.
Customer service is at the heart of front-of-house operations and we’ll teach you how to confidently lead a team and ensure they give your customers the 5 star treatment.
From the moment they make the booking to the way they are greeted on arrival, we’ll build your leadership skills and confidence to ensure you get the best out of your team.
You’ll also get the opportunity to manage and organise events and supervise, mentor and support students on our Level 1 and 2 courses.
Teamwork, customer service and good communication are essential skills in the hospitality sector and you’ll perfect these with lots of opportunities to put them into practice on this course.
Barista Training
With the explosion of the North East’s coffee culture, barista skills have become an essential part of the food and beverage service.
Working in partnership with a North East coffee company using industry recognised equipment, you will develop essential speciality coffee making skills.
You will have the chance to put these into practice in Enfields Kitchen to fully expand your skills set and build confidence throughout the year.
The course has a different approach to assessment – you may not study a unit at a time – you work on skills technique developments and employer inspired projects.
Most assessments will be carried out in our training restaurant and kitchens, Enfields Kitchen, and you'll be marked against the standards of the awarding body and be given continuous feedback to help you improve and grow as an individual.
You will learn industry standard techniques and skills to make you stand out from the crowd using professional standard restaurant resources and virtual learning tools.
Your teaching team are all professionals with industry experience.
They design their lessons to be engaging and fun and cater to all abilities where possible.
Work experience is hugely valuable when starting any career.
All our students are given real-life projects to work on, including masterclasses from top chefs and business owners and been given opportunities to showcase their work with real customers during our external events and themed ‘evenings with’.
This study programme, along with our Personal Social Development programme will help you become more work ready, as well as preparing you for the outside world with training on money management, health and wellbeing, help with CV writing and interview techniques and confidence building.
All elements of your study programme will develop your skills in both maths and English, effective team work and client management, all essential to secure a role in catering and hospitality.
We want you to be job ready when you leave us and able to put what you have learnt into practice in the workplace.
Relevant quality work experience placements, employer mentoring, live events and vocational projects will help you to do this and are an important part of your study programme.
Plus, make an impression on an employer and who knows where that could lead.
Check out how we are embedding sustainability throughout our catering courses:
- We don’t print our learning portfolios, they’re all online
- We use biodegradable packaging
- Students grow their own micro herb gardens to use in their cooking
- All food waste is collected and turned into biogas
- We use locally sourced produce
- We check our learning schemes weekly to ensure sustainability is embedded
All practical sessions are taught in our industry standard training kitchens and student-run restaurant Enfields Kitchen.
Whatever support you need, we’re here for you and will make sure you get the
most out of your time at college.
We
have expert teams in place to look after every single one of our
students.
Our
specialist teams can help with:
-
Learning difficulties
-
Physical and sensory disabilities
- Dyslexia,
dyspraxia, neurodiversity or other specific learning
difficulties
- Mental
health and well being
- Exam
access arrangements
- Money,
finance and bursary advice
- Careers
advice, job and university applications
See
here for more information, pop into one of our enrolment events, call us
on 0191 490 4627.
When you have successfully completed the qualification you will have the skills and knowledge to enter the world of hospitality.
Four GCSEs at grade 4 or above including English and maths.
You'll need to take part in a skills test before we can confirm your place.
We'll explain more about this at our enrolment events and support you to perform at your best.
You'll need to wear a uniform during this course.
We'll let you know the price during the application process and can help you to source it through our preferred suppliers, ensuring you get the best rates.
There is also funding available to help cover the costs of coming to college for those who meet the eligibility criteria. Ask us more about this at our enrolment events.
This course is free to those aged under 19 years old.
Most people aged 19 years and over can qualify for free course fees and there are grants and bursaries you can apply for to help cover the costs of coming to college, depending on your circumstances.
For one to one advice, contact our friendly team who will assess your individual circumstances and give you the right information. You can contact them on 0191 490 2246, [email protected] or via Live Chat. Or pop along to one of our Enrolment Events.
