Food and Beverage Service Level 2

Start Date

Mon Sep 02 2024

Day / Time



1 year



Food and Beverage Service Level 2

Do you have ambition to work in the fast paced food service industry? If so then this is the course for you.

The North East is an excellent base for anyone wishing to work in the catering and hospitality with its growing street-food scene, vibrant café culture and some amazing independent restaurants offering cuisines from around the world.

On this year-long, nationally recognised qualification, you'll gain the essential skills and knowledge of the industry, train as part of our professional team in our student-run restaurant Enfield’s Kitchen and work with our industry partners to gain experience and exposure, whilst building up a professional network.

You will work as a team, build confidence and develop a skillset working front-of-house to support progression to a Level 3 course or to enable you to enter the workplace.

Past students have secured roles in some of the region’s top restaurants and hospitality venues or have gone on to start their own business.

You’ll train in our student-run restaurant Enfields Kitchen and learn practical skills with our industry-experienced teaching team while also gaining the knowledge to prepare you for a career in the catering and hospitality industry.

We’ll expand your skillset and talents by running guest workshops with some of the region’s most renowned chefs and business-owners.

On completion of this course you will gain an industry recognised qualification NVQ Level 2 Certificate in Food and Beverage Service and City & Guilds Level 2 Award in Food Hygiene.

This study programme will provide you the knowledge and skills you need to pursue a career in catering and hospitality and support you to achieve your career aspirations.

During your studies you will cover the following topics:

Food and beverage service

You will develop a skills set to be able to work confidently front of house and deal with customers.

This will include the full customer journey from managing their booking, meeting and greeting, confidently describing menu options, dealing with allergy related queries, serving food and drink and processing payments.

Barista training

Whether you’re making a latte, espresso or creamy cappuccino we’ll train you in the art of mastering the perfect cup of coffee using industry recognised equipment.

You’ll also take part in Barista masterclasses with external coffee experts.

Table Presentation

Designing and ensuring your tables have décor and flare are key skills that anyone working front of house need.

On this course, you’ll not only learn the basics of table presentation but you’ll get the chance to be creative with unique themed tables for a range of different events.

Five Star Customer Service

Customer service is at the heart of front-of-house operations and we’ll teach you how to give your customers 5 star treatment.

From the moment they make the booking to the way you greet them on arrival and how you explain the menu choices to them, we’ll build your skills to ensure they have the best experience throughout their visit.

Professional Cookery

While this course is aimed at those who want to work front of house, to ensure you can talk knowledgably about food you’ll also learn introductory culinary skills.

We’ll teach you how to cook and present a selection of meat, fish and poultry dishes with a range of accompaniments such as vegetables, sauces and garnishes.

You will also be given an insight into the world of patisserie and learn how to prepare, cook and finish a range of hot and cold desserts while also experimenting with pastry products including cakes, sponges, biscuits, scones and breads.

Food Hygiene

Working in a safe, hygienic and secure kitchen environment is key in this industry.

On this course you’ll learn essential hygiene requirements and on completion you’ll gain a nationally recognised food hygiene certificate.

Baltic Campus