The Hospitality, Event and Tourism industries are the fastest growing sectors in the North East with excellent job opportunities.
Businesses such as hotels, restaurants and visitor attractions are all looking for staff who have the ability to not only to deliver exceptional customer service but lead a team, manage and supervise staff. The North East has been selected as the location for a major £2.25 million tourism project which aims to attract more investment, welcome more sporting, business and cultural events, support business growth, create new jobs, and boost domestic and international tourist numbers and you could be a key part in achieving this.Soon The Sage, a community-focused, state-of-the-art business and entertainment destination is planned to open, bringing the world to the region.
It will be the North East’s largest business and entertainment district and will welcome more than one million visitors annually. The development is due to provide an estimated £70m annual boost for the local economy, creating 2,000 jobs.
This course will enable you to develop skills and gain knowledge to confidently give your customers the 5-star treatment as well as building your leadership skills and confidence to ensure you get the best out of you and your team.As part of the course you will attend a work placement with one of our partners which include:
You’ll also get the opportunity to work as part of a team in our student-run restaurant Enfield’s Kitchen, serving paying customers.
You will also organise and manage guided tours, events and supervise, mentor and support others.
This course consists of nine units;
There are no exams on this course.
There is a range of assessment methods including written assignments, presentations and practical activities.
On completion of this qualification you could opt to study at college for another year towards an Extended Diploma, which is the equivalent of 3 A levels. This would give you entry to university to study a degree such as International Tourism and Hospitality Management BA (Hons) or Tourism and Events Management BSc (Hons).
Alternatively, you can start applying for employment within the hospitality, event and tourism sectors for roles in hotels, holiday parks, restaurants and tourism related organizations’ such as visitor attractions and tourist information services.
As part of the course you will attend a work placement with one of our partners which include hotels such as the Maldron and Leonardo groups, Food and Drink suppliers including Café 21 and Fenwick and Tourism organizations’; NGI (Newcastle-Gateshead-Initiative) and Tyne and Wear Museums.
You’ll also get the opportunity to work as part of a team in our student-run restaurant Enfield’s Kitchen, serving paying customers. You will also organise and manage guided tours, events and supervise, mentor and support others.
5 GCSE qualifications grade 4 and above including English and maths are required.
If you do not meet the GCSE entry requirements but have achieved a level 2 qualification in Travel & Tourism or Hospitality you may still be considered (interview required).
This course is free to those aged under 19 years old.
Most people aged 19 years and over can qualify for free course fees and there are grants and bursaries you can apply for to help cover the costs of coming to college, depending on your circumstances.
For one to one advice, contact our friendly team who will assess your individual circumstances and give you the right information. You can contact them on 0191 490 2246, [email protected] or via Live Chat. Or pop along to one of our Enrolment Events.
Whatever support you need, we’re here for you and will make sure you get the most out of your time at college.
We have expert teams in place to look after every single one of our students.
Our specialist teams can help with:
See here for more information, pop into one of our enrolment events, call us on 0191 490 4627.
Most people aged 19 years and over can qualify for free or reduced price course fees and there are grants and bursaries you can apply for to help cover the costs of coming to college, depending on your circumstances.
If you already have a full level 3 qualification and are aged 19 years over, you can apply for an Advanced Learning Loan or pay the fee upfront in full and qualify for a 10% discount.
You can get more information at our enrolment events, by calling 0191 490 0300 or email us at [email protected]
Whatever support you need, we’re here for you and will make sure you get the most out of your time at college. We have expert teams in place to look after every single one of our students.
To contact our dedicated Learning Support team email [email protected] or head to Live Chat
Knowledge
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Chemistry: Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mechanical: Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Median Salary£18,274
Average QualificationsLevel 2 NVQ; GCSE at grades A*-C
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Median Salary£21,181
Average QualificationsLevel 3 NVQ; A Levels
Median Salary£31,314
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