The Hospitality, Event and Tourism industries are the fastest growing sectors in the North East with excellent job opportunities.
Businesses such as hotels, restaurants and visitor attractions are all looking for staff who have the ability to not only to deliver exceptional customer service but lead a team, manage and supervise staff. The North East has been selected as the location for a major £2.25 million tourism project which aims to attract more investment, welcome more sporting, business and cultural events, support business growth, create new jobs, and boost domestic and international tourist numbers and you could be a key part in achieving this.Soon The Sage, a community-focused, state-of-the-art business and entertainment destination is planned to open, bringing the world to the region.
It will be the North East’s largest business and entertainment district and will welcome more than one million visitors annually. The development is due to provide an estimated £70m annual boost for the local economy, creating 2,000 jobs.
This course will enable you to develop skills and gain knowledge to confidently give your customers the 5-star treatment as well as building your leadership skills and confidence to ensure you get the best out of you and your team.As part of the course you will attend a work placement with one of our partners which include:
You’ll also get the opportunity to work as part of a team in our student-run restaurant Enfield’s Kitchen, serving paying customers.
You will also organise and manage guided tours, events and supervise, mentor and support others.
This course consists of nine units;
There are no exams on this course.
There is a range of assessment methods including written assignments, presentations and practical activities.
On completion of this qualification you could opt to study at college for another year towards an Extended Diploma, which is the equivalent of 3 A levels. This would give you entry to university to study a degree such as International Tourism and Hospitality Management BA (Hons) or Tourism and Events Management BSc (Hons).
Alternatively, you can start applying for employment within the hospitality, event and tourism sectors for roles in hotels, holiday parks, restaurants and tourism related organizations’ such as visitor attractions and tourist information services.
As part of the course you will attend a work placement with one of our partners which include hotels such as the Maldron and Leonardo groups, Food and Drink suppliers including Café 21 and Fenwick and Tourism organizations’; NGI (Newcastle-Gateshead-Initiative) and Tyne and Wear Museums.
You’ll also get the opportunity to work as part of a team in our student-run restaurant Enfield’s Kitchen, serving paying customers. You will also organise and manage guided tours, events and supervise, mentor and support others.
5 GCSE qualifications grade 4 and above including English and maths are required.
If you do not meet the GCSE entry requirements but have achieved a level 2 qualification in Travel & Tourism or Hospitality you may still be considered (interview required).
This course is free to those aged under 19 years old.
Most people aged 19 years and over can qualify for free course fees and there are grants and bursaries you can apply for to help cover the costs of coming to college, depending on your circumstances.
For one to one advice, contact our friendly team who will assess your individual circumstances and give you the right information. You can contact them on 0191 490 2246, [email protected] or via Live Chat. Or pop along to one of our Enrolment Events.
Whatever support you need, we’re here for you and will make sure you get the most out of your time at college.
We have expert teams in place to look after every single one of our students.
Our specialist teams can help with:
See here for more information, pop into one of our enrolment events, call us on 0191 490 4627.
Most people aged 19 years and over can qualify for free or reduced price course fees and there are grants and bursaries you can apply for to help cover the costs of coming to college, depending on your circumstances.
If you already have a full level 3 qualification and are aged 19 years over, you can apply for an Advanced Learning Loan or pay the fee upfront in full and qualify for a 10% discount.
You can get more information at our enrolment events, by calling 0191 490 0300 or email us at [email protected]
Whatever support you need, we’re here for you and will make sure you get the most out of your time at college. We have expert teams in place to look after every single one of our students.
To contact our dedicated Learning Support team email [email protected] or head to Live Chat
Knowledge
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Median Salary
£44,596
Averge Qualifications
Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
£22,474
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Psychology: Knowledge of human behaviour and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioural and affective disorders.
£21,718
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
£27,664
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems.
£34,739
Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
£46,621
£25,742
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Communicating effectively in writing as appropriate for the needs of the audience.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Talking to others to convey information effectively.
Using mathematics to solve problems.
Understanding written sentences and paragraphs in work related documents.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Using scientific rules and methods to solve problems.
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View or download our course guide for 16-18 year olds.