Introduction to Business & Travel Level 1

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  • Start Date: 01/09/2026
  • Course is for: School Leaver
  • Course Length: 1 Year
  • Funding Support Funding Support:
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If you’re looking for an introduction to business, travel and hospitality, this course is ideal for you.

Customer service is at the heart of the business, tourism and hospitality sectors and you’ll develop your business administration skills and confidence to ensure you know how to give your customers that five star treatment.

Working on an event, you’ll also build your team work, problem solving and communications skills.

The tourism industry is a multimillion pound industry and you’ll learn more about the sector here in the UK and get out and about visiting key tourist attractions.

You’ll also develop your digital, IT skills and presentation skills throughout the duration of the course.

The skills and knowledge you gain from the course will help you step into a job, apprenticeship or progress on to the next level of study.

Required Entry Qualifications

A minimum of 2 GCSEs grade 2 is required for entry onto the programme.

Assessment is varied.

Throughout the course you will be creating a portfolio of work, demonstrating your competence to work within these sectors.

You can start on this programme and fast track to an apprenticeship once a vacancy becomes available and you’re ready.

Sign up to our apprenticeship alerts and we’ll keep you updated on the latest apprenticeship vacancies.

We will help you get ready for this and prepare you for interviews.

On completion of this programme, you can apply for a Level 2 course or employment within a customer service-based role in travel, tourism or hospitality or an office environment.

Whatever support you need, we’re here for you and will make sure you get the most out of your time at college.

We have expert teams in place to look after every single one of our students.

Our specialist teams can help with:

  • Learning difficulties
  • Physical and sensory disabilities
  • Dyslexia, dyspraxia, neurodiversity or other specific learning difficulties
  • Mental health and well being
  • Exam access arrangements
  • Money, finance and bursary advice
  • Careers advice, job and university applications

See here for more information, pop into one of our enrolment events, call us on 0191 490 4627.

WHAT CAN I DO WITH A QUALIFICATION IN INTRODUCTION TO BUSINESS & TRAVEL LEVEL 1?

  • Business and Financial Project Management Professionals
  • Actuaries, Economists and Statisticians
  • Management Consultants and Business Analysts

Knowledge

Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.

Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Median Salary
£49,772

Average Qualifications
Honours, Bachelor's degree

Find Out More

Knowledge

Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.

Median Salary
£40,101

Average Qualifications
Honours, Bachelor's degree

Find Out More

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems.

English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Median Salary
£49,267

Average Qualifications
Honours, Bachelor's degree

Find Out More

Pathways

Accounting and Finance
People in these occupations prepare and record accounts of financial dealings within businesses and provide financial analysis, banking, credit, and investment services.
Administration and Office Work
People in these occupations administrate facilities and personnel, keep records, and provide administrative assistance and secretarial work.
Mathematics and Social Sciences
People in these occupations study mathematical methods, apply mathematics to solve problems, and study and describe human society.

Pathways

Accounting and Finance
People in these occupations prepare and record accounts of financial dealings within businesses and provide financial analysis, banking, credit, and investment services.
Administration and Office Work
People in these occupations administrate facilities and personnel, keep records, and provide administrative assistance and secretarial work.
Mathematics and Social Sciences
People in these occupations study mathematical methods, apply mathematics to solve problems, and study and describe human society.

Pathways

Accounting and Finance
People in these occupations prepare and record accounts of financial dealings within businesses and provide financial analysis, banking, credit, and investment services.
Administration and Office Work
People in these occupations administrate facilities and personnel, keep records, and provide administrative assistance and secretarial work.
Mathematics and Social Sciences
People in these occupations study mathematical methods, apply mathematics to solve problems, and study and describe human society.

Skills

Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Mathematics
Using mathematics to solve problems.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Science
Using scientific rules and methods to solve problems.
View More About This Career

Skills

Mathematics
Using mathematics to solve problems.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Speaking
Talking to others to convey information effectively.
Science
Using scientific rules and methods to solve problems.
View More About This Career

Skills

Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Speaking
Talking to others to convey information effectively.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics
Using mathematics to solve problems.
Science
Using scientific rules and methods to solve problems.
View More About This Career
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