Do you have ambition to work in the fast paced food service industry? If so then this is the course for you.
The North East is an excellent base for anyone wishing to work in the catering and hospitality with its growing street-food scene, vibrant café culture and some amazing independent restaurants offering cuisines from around the world.
On this year-long, nationally recognised qualification, you’ll gain the essential skills and knowledge of the industry, train as part of our professional team in our student-run restaurant Enfield’s Kitchen and work with our industry partners to gain experience and exposure, whilst building up a professional network.
You will work as a team, build confidence and develop a skillset working front-of-house to support progression to a Level 3 course or to enable you to enter the workplace.
Past students have secured roles in some of the region’s top restaurants and hospitality venues or have gone on to start their own business.
You’ll train in our student-run restaurant Enfields Kitchen and learn practical skills with our industry-experienced teaching team while also gaining the knowledge to prepare you for a career in the catering and hospitality industry.
We’ll expand your skillset and talents by running guest workshops with some of the region’s most renowned chefs and business-owners.
On completion of this course you will gain an industry recognised qualification NVQ Level 2 Certificate in Food and Beverage Service and City & Guilds Level 2 Award in Food Hygiene.
This study programme will provide you the knowledge and skills you need to pursue a career in catering and hospitality and support you to achieve your career aspirations.
During your studies you will cover the following topics:
Food and beverage service
You will develop a skills set to be able to work confidently front of house and deal with customers.
This will include the full customer journey from managing their booking, meeting and greeting, confidently describing menu options, dealing with allergy related queries, serving food and drink and processing payments.
Barista training
Whether you’re making a latte, espresso or creamy cappuccino we’ll train you in the art of mastering the perfect cup of coffee using industry recognised equipment.
You’ll also take part in Barista masterclasses with external coffee experts.
Table Presentation
Designing and ensuring your tables have décor and flare are key skills that anyone working front of house need.
On this course, you’ll not only learn the basics of table presentation but you’ll get the chance to be creative with unique themed tables for a range of different events.
Five Star Customer Service
Customer service is at the heart of front-of-house operations and we’ll teach you how to give your customers 5 star treatment.
From the moment they make the booking to the way you greet them on arrival and how you explain the menu choices to them, we’ll build your skills to ensure they have the best experience throughout their visit.
Professional Cookery
While this course is aimed at those who want to work front of house, to ensure you can talk knowledgably about food you’ll also learn introductory culinary skills.
We’ll teach you how to cook and present a selection of meat, fish and poultry dishes with a range of accompaniments such as vegetables, sauces and garnishes.
You will also be given an insight into the world of patisserie and learn how to prepare, cook and finish a range of hot and cold desserts while also experimenting with pastry products including cakes, sponges, biscuits, scones and breads.
Food Hygiene
Working in a safe, hygienic and secure kitchen environment is key in this industry.
On this course you’ll learn essential hygiene requirements and on completion you’ll gain a nationally recognised food hygiene certificate.
Three GCSE’s grade 4 or above including either maths or English. Level 1 cookery or experience is desirable, but not essential.
You’ll work on skills technique developments and employer-inspired projects.
Most assessments will be carried out in our training restaurant and kitchens, Enfields Kitchen.
You’ll be marked against the standards of the awarding body and given continuous feedback to help you improve and grow.
Tutorial and Reviews
You will have six one to one reviews every year where we will work with you to set individual targets to ensure you achieve your potential.
These sessions support you outside of the hustle and bustle of a busy kitchen and keep you on track.
Our students have real, live projects to work on, masterclasses from top chefs and business owners and opportunities to showcase their work with paying customers during our external events and themed evenings.
We want you to be work ready when you leave us and able to put what you have learned into practice in the workplace.
Relevant quality work experience is key and we encourage you to complete part-time work in the sector to gain more experience while you study.
We’ll also support you to find a placement or mentor to strengthen your CV.
Check out how we are embedding sustainability throughout our catering courses:
When you have successfully completed the qualification you will have the skills and knowledge to enter the world of work or you can continue your learning by progressing onto at Level 3 or on an apprenticeship.
Whatever support you need, we’re here for you and will make sure you get the most out of your time at college.
We have expert teams in place to look after every single one of our students.
Our specialist teams can help with:
See here for more information, pop into one of our enrolment events, call us on 0191 490 4627.
This course is free to those aged under 19 years old.
Most people aged 19 years and over can qualify for free or reduced price course fees and there are grants and bursaries you can apply for to help cover the costs of coming to college, depending on your circumstances.
If you already have a full level 3 qualification and are aged 19 years over, you can apply for an Advanced Learning Loan or pay the fee upfront in full and qualify for a 10% discount.
You can get more information at our enrolment events, by calling 0191 490 0300 or email us at [email protected]
Whatever support you need, we’re here for you and will make sure you get the most out of your time at college. We have expert teams in place to look after every single one of our students.
To contact our dedicated Learning Support team email [email protected] or head to Live Chat
Knowledge
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Food Production: Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Median Salary
£7,722
Averge Qualifications
Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
£26,436
£20,447
Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
£67,398
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
£28,799
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
£11,090
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Psychology: Knowledge of human behaviour and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioural and affective disorders.
£21,718
£17,858
Talking to others to convey information effectively.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Understanding written sentences and paragraphs in work related documents.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Communicating effectively in writing as appropriate for the needs of the audience.
Using mathematics to solve problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Using scientific rules and methods to solve problems.
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View or download our course guide for 16-18 year olds.