Receptionist/Admin Apprentice

OH3 LTD

What you will do in your working day

  • Serve as the first point of contact for employees, visitors, and clients attending the Occupational Health (OH) department.  
  • Manage reception duties including responding to enquiries, and directing individuals to appropriate OH staff.  
  • Book OH appointments.
  • Maintain accurate patient records, update databases, and ensure confidentiality in line with data protection standards.  
  • Support clinicians by preparing paperwork, forms, and documentation ahead of appointments.  
  • Handle incoming and outgoing correspondence, including emails, reports, and referral documents.  
  • Monitor waiting areas to ensure a welcoming, safe, and professional environment.  
  • Support basic administrative tasks such as filing and scanning.  
  • Adhere to Occupational Health policies, health and safety protocols, and confidentiality requirements (e.g., GDPR). 

Serve as a first point of contact for employees, visitors, and clients attending the Occupational Health (OH) department, and manage reception duties.

More Information

Requirements

Test Required Qualifications

  • GCSE English (C/grade 4) Essential
  • GCSE Maths (C/grade 4) Essential

Desireable Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Maintain confidentiality
  • Interest to develop IT skills

Permanent contract – reception/administrator

About the employer

OH3 LTD

We are a SEQOHS Accredited provider of occupational health services, experts at safeguarding the health of your employees. Our Head Office is based in Newcastle, our Scottish centre is based in Edinburgh, with satellite clinics around the UK. We services UK wide; via teleconsultations, onsite at your premises, with our mobile health unit or in local consulting suites.

Need Help?

We can help with applications and interviews.

Call our Apprenticeships team: 0191 490 0300