Accessibility Statement

Which website does this statement cover?

This accessibility statement applies to the Gateshead College website, www.gateshead.ac.uk 

This website is run by Gateshead College with the support of Causal Effect. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

•    There is no pause button available in the carousel at the top of the homepage, although the video can be paused by hitting the screen or using the keyboard.

•    At 400% zoom and in mobile view, the Live Chat box and Cookie Consent button at the bottom of the webpage do not reflow correctly to fit the webpage. This does work at up to 300% zoom.

•    There are some images of text across the site where users can’t adjust how the visual content is displayed. However, the action buttons are accessible using a keyboard.

•    There are some slider elements that can’t be navigated using a keyboard and cannot be paused at 200% zoom.

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read audio recording or braille:

-    Email accessibility@gateshead.ac.uk

-    Call 0191 490 0300

We will consider your request and get back to you in 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Helen Richardson at accessibility@gateshead.ac.uk 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Gateshead College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website is partially compliant with the requirements of the WCAG 2.1 AA standard.

The partial compliance is due to:

-    Non-compliances – this means the content in question is in scope of the regulations, but there’s an accessibility problem with it.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

-    The next and previous arrows in sliders are not accessible using a keyboard.

-    Keyboard focus can become lost under sliders.

-    At 400% zoom and in mobile view, the Live Chat box and Cookie Consent button at the bottom of the webpage do not reflow correctly to fit the webpage. They do reflow at 300% zoom.

-    There are multiple images of text across the website, including content within carousels that can’t be adjusted for font size, colours or spacing and the image quality may become blurred when magnified.

-    There is no pause button on the homepage video or some sliders when at 200% zoom.

-    Some tick boxes aren’t accessible using a keyboard.

-    The colour contrast of some of keyboard focus.

-    Some buttons don’t have accessible names.

We plan to fix all these issues when we build a new website this year, due to go live Sept/Oct 2023.

What we are doing to improve accessibility

-    Consulting with users with accessibility issues to inform planning of our new website.

-    Working with a Digital Consultant with extensive experience of building accessible websites to build our new website.

-    Once the new site is live, we’ll run quarterly Lighthouse reports to check for any fixes required.

-    We will review this accessibility statement every year.

Preparation of this accessibility statement

This statement was prepared on 25 January 2023. It was last reviewed on 22/09/2020.

This website was last test on 12/01/2023. The test was carried out by Allies Group.

We chose a sample of 11 pages that are essential to providing our services. These pages were tested using the WAVE Evaluation Tool and the Google Lighthouse Accessibility Audit as well as being manually checked.

Google Lighthouse Accessibility Audit Reports can be found here.