For the third time in a row Gateshead College has
been named among Britain's 100 Best Not for Profit Organisations to
Work For, after its commitment to its employees has achieved
It is the only college in the North East to make The Sunday
Times Best Not for Profit Organisations to Work For 2012 survey and
is one of 10 North East regional organisations to feature.
Building on last year's success, the college has continued to
improve engagement levels to secure its one star accreditation or
'first class' status for the way it engages with its employees with
scores improving further on last year.
The college's highest ranking factor was 'My Company' which
illustrates how much people value the organisation, how proud they
are to work there and whether they feel they make a difference.
The college also scored very highly when it comes to employee
perceptions about levels of customer and client service.
In a new category, service was seen by employees as fundamental
to everything the college does and across all departments great
strides were being made to continually improve quality levels.
Employees also gave the thumbs up to the senior management
team's commitment to providing a top drawer service and felt
customers could trust the college to deliver training
Principal Richard Thorold said: "We want Gateshead College to be
the employer of choice, so it's vital to gauge how employees feel
about working here.
He added: "Having an engaged workforce is key to business
success, when times are hard it is even more important to take care
of your people, they are our most important asset and it is this
which will give us our advantage.
"The survey reaffirms that we are doing the right things and
doing them well.
However, we won't be resting on our laurels as we will continue to
look at areas which can be improved.
"Our ambition is create an environment where the staff can feel
happy and fulfilled at work and achieve in their role. If they are,
I am confident that our students and customers will have a great
"I'm absolutely committed to making sure that Gateshead College
continues to be among the country's best places to work."
This is the latest success for Gateshead College which has
achieved an 'outstanding' Ofsted report, a Learning and Skills
Beacon status award, and the Service Network's Culture for Success
It has pioneered several initiatives including a staff
engagement programme featuring 'Fit for Life', a wellbeing scheme
which provides free gym membership to all staff and health-focused
initiatives throughout the year. Following feedback from the survey
the college introduced an employee benefit scheme, iBenefits -
giving savings on everyday items to all employees free of
An annual staff conference culminates in an Oscar-style awards
ceremony where winners are voted for by their peers and employees
get personal attention with everything from birthday cards to baby
grows for new additions to the family.
The College works closely with the local community supporting
local primary schools, charities and sharing its resources and
Best Companies established the accreditation award
scheme to acknowledge excellence in the workplace. Based on staff
feedback, it looks at employee engagement as an integral part of a
company's success and growth, and sets a benchmark for other
The accreditation scheme follows a Michelin star
style system with companies awarded one star for first class, two
stars for outstanding and three stars for extraordinary
performance. There is also a 'one to watch' category for companies
that are on the right track but have not reached star status
This year 12%of companies that took part did not
achieve accreditation or 'one to watch' status.
Jonathan Austin, CEO and founder of Best Companies, said: "This
year it is encouraging to see that so many Not for Profit
organisations are recognising the value of employee engagement and
are willing to benchmark themselves against the best to ensure they
are offering their employees the best possible experience.
"Organisations that secured their place on The Sunday Times Best
Companies to Work For lists are among the very best employers in
the country and I am very proud to recognise them for that
Best Companies has been making an impact on Workplace Engagement
since 2000. As the name behind The Sunday Times Best Companies to
Work For lists, Best Companies conducts the largest Workplace
Engagement survey in the world, having surveyed 1.8 million
employees from 3,270 organisations. Best Companies also produces an
accreditation scheme for organisations that demonstrate high levels
of employee engagement. For more information visit www.bestcompanies.co.uk