Course Type: Part Time,Apprenticeship

Higher Apprenticeship in Care Leadership and Management - General Adult Social Care

This apprenticeship supports the development of staff for leadership roles so they are able to guide and inspire teams to make positive differences to your service users' lives. The training is relevant to a range of care settings such as residential or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings.

Apprenticeship Content

The programme will develop the personal attributes and behaviours expected of all leaders in adult care, including; 

  • Care – is caring consistently and enough about individuals to make a positive difference to their lives
  • Compassion – is delivering care and support with kindness, consideration, dignity, empathy and respect
  • Courage – is doing the right thing for people and speaking up if the individual they support is at risk
  • Communication – good communication is central to successful caring relationships and effective team working Competence – is applying knowledge and skills to provide high quality care and support
  • Commitment – to improving the experience of people who need care and support ensuring it is person centred  

Option 1 – knowledge and skills for a Manager

  • Understand strategic responsibilities in leading and sustaining the business
  • Implement action plans to meet strategic vision and shared objectives
  • Take responsibility for leading the business to ensure quality and effective delivery of services, including: regular evaluation; implementing new ways of working; and business redesign where required
  • Implement and manage support systems for work colleagues involved in safeguarding processes
  • Implement and manage agreed protocols to work in partnership with external agencies to respond to concerns of abuse
  • Lead and manage effective recruitment and induction processes
  • Lead and support a shared vision and strategic direction for the service
  • Manage staff performance appraisal systems and processes including disciplinary processes

Option 2 – Knowledge and skills for an Advanced Practitioner

  •  Carry out high level complex assessments in a multidisciplinary environment where required
  • Use a high level and wide range of communication skills responding to cues appropriately, including alternative forms of communication
  • Construct clear and concise records and reports covering a wide range of complex area
  • Implement and lead support systems for self and colleagues involved in safeguarding processes
  • Operate as a lead champion for specific areas within the service, eg end of life care, infection prevention and control, health and safety, dignity etc
  • Stimulate partnerships and networking, operating agreed protocols to work with people and organisations to enhance the service
  • Share their expertise to operate as a role model and lead practitioner to support other colleagues in developing their skills and knowledge

Industry-specific requirements

Functional Skills level 2 Maths and English

Undertake the Disclosure and Barring Service process and provide the result. The Care Certificate, which builds on the previous Common Induction Standards and National Minimum Training Standards, is a requirement for this standard.

Key Benefits

  • Enables you to meet CQC inspection requirements and star rating by having highly trained staff

  • Ensures you're able to deliver outstanding care to you service users and be a Care provider of choice

  • Ensures that the service you provide can meet the diverse needs of the Service Users

  • Enables your staff to be trained with the knowledge skills and attitude’s required to work in the Health and Social Care sector


Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (QCF) following the appropriate adult care pathways option 1 and option 2.


Typically 18 months.