Course Type: Part Time,Apprenticeship

Advanced Level Apprenticeship in Business Improvement Techniques

We provide sector specific apprenticeship programmes providing qualifications specifically designed to support individuals to gain the skills, knowledge and understanding needed to succeed and meet the challenges and changing needs of a modern engineering, manufacturing, production or service industry environment.


The nature of the training allows the business to have input into the activity and material to achieve maximum benefit and output. This qualification is designed by companies for companies.


The framework is flexible and provides knowledge and skills for apprenticeships within several sectors’ looking to lead teams to identify and remove waste, ensuring that their business processes are LEAN to produce an efficient and effective service to your customers.


The Business Improvement Techniques apprenticeship is suited and intended for the following environments:


  • Manufacturing          

  • Engineering

  • Production    

  • Warehouse Operations

  • Lean Operation Processes

  • Hospitality and Retail

  • Customer Service

  • Business Administration / IT

  • Health and Social Care

  • Food Manufacturing Excellence

  • Call Centre Operations


    Programme Structure

  • 18 month programme
  • Flexible learning with minimal impact to warehousing operations

  • Approximately 10 days’ release time (to be arranged with the company)

  • Flexible modular approach suited to the appropriate sector.


A typical programme may include:  

  • Complying with statutory regulations and organisational safety requirements

  • Leading effective teams

  • Leading the application of workplace organisation

  • Leading the application of continuous improvement techniques (Kaizen)

  • Leading the development of visual management systems

  • Leading flow process analysis

  • Problem Solving Techniques

  • Employment Rights and Responsibilities

  • Conducting a risk assessment in the workplace.
  • Conducting a Workplace Organisation (5S) activity within the workplace.                                                       (including pre audit – improvement activity in the workplace  – post audit)
  • Problem solving (including Cause and Effect and 5 Whys)
  • Flow Process Analysis Exercise (understanding and documenting the flow of a part, waste identification)
  • Action Planning (following the Deming Cycle,  Plan – Do – Check – Act) 

  • Time Management


Benefits to the Organisation

  • A “work ready” motivated and empowered workforce armed with the attitude, skills and knowledge to succeed within a modern warehousing operation.

  • A workforce with practical experience of implementing tools and techniques including:

    • Health and Safety,                                        Risk assessment,

    • Workplace Organisation,                             Deming Cycle (PDCA)

    • Cause and Effect,                                         5 Whys,

    • Flow Process Analysis                                 Action planning

    • Standard Operating Procedures                 LEAN principles


  • Actual real time activities and improvements quantified and validated in terms of quality, cost and delivery measures.

  • Functional Skills

    • Maths

    • English

  • Personal Learning and Thinking Skills

    (Personal Learning Diary)