The aim of this apprenticeship is to provide employers in the public, private and not-for-profit sectors with a business and administration workforce who have the skills, knowledge and competencies to support business systems, processes and services and who can contribute to making businesses more efficient and productive.
Around 4.5 million people help to keep businesses running in the public, private and not-for-profit sectors. This framework is designed to meet the skills needs of employers by attracting new talent into a career in business and administration and help to up-skill the workforce to replace those who leave or retire. Advanced apprentices will work in roles such as administration executives/officers, administration team leaders, personal assistants or secretaries, including legal or medical secretaries.
Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Advanced Business Administration Apprenticeship framework. The programme will equip individuals with the skills, knowledge and experience needed to undertake business administration roles in a range of business settings, provide apprentices with an opportunity to develop the skills, knowledge and experience they will need to progress to roles with additional responsibilities and onto further and higher education, if they wish to do so.
This apprenticeship builds on the success of its predecessor by using employer led, up to date, flexible qualifications which meet the changing skills needs of employers. It builds in softer-skills such as communication, team working, interpersonal skills and the ability to reflect on personal learning. It also ensure that the qualification is more business focused by including many more business specific units.
Advanced apprentices may work in roles such as administration executives/officers, administration team leaders, personal assistants and secretaries, including legal or medical secretaries.
Tasks undertaken may include producing business documents, organising events, developing and delivering presentations, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.
Your apprentice will gain a Level 3 Diploma in Business Administration and may also be required to undertake maths, English and ICT Functional Skills at Level 2.
The programme will last between 12-18 months depending on skills, experience and job role of your apprentice.